At EPIC HORIZON LTD, we strive to provide our customers with convenient and secure payment options for booking their travel arrangements. Our payment policy outlines the terms and conditions regarding payment methods, transaction processing, and other related matters. Please review the following payment policy for details:
1. Booking and Payment Process:
- Reservation Confirmation: To confirm a booking with EPIC HORIZON LTD, full payment or a deposit may be required at the time of booking, depending on the type of reservation and the terms set forth by our travel partners and suppliers.
- Payment Methods: We accept various payment methods, including credit/debit cards, bank transfers, electronic payments, and other forms of secure payment. Payment options may vary depending on the booking platform or payment gateway used.
- Currency: All prices and transactions are conducted in the currency specified at the time of booking, unless otherwise indicated. Exchange rates may apply for transactions conducted in foreign currencies.
2. Payment Processing and Confirmation:
- Transaction Authorization: By providing payment information and initiating a booking, you authorize SHTRV LLC to process the transaction using the payment method specified.
- Payment Confirmation: Upon successful payment processing, you will receive a confirmation email or booking receipt containing details of your reservation, including itinerary information, payment summary, and any applicable terms and conditions.
3. Payment Terms and Conditions:
- Deposit Requirements: For certain bookings, such as package tours, group travel, or high-demand reservations, a non-refundable deposit may be required to secure the booking. Deposit amounts and payment deadlines will be communicated at the time of booking.
- Balance Payment: Any remaining balance after the deposit payment must be paid by the specified deadline, as indicated in your booking confirmation. Failure to pay the balance by the due date may result in cancellation of the reservation and forfeiture of the deposit.
- Additional Fees and Charges: Some bookings may be subject to additional fees, surcharges, or taxes, which will be clearly stated in your booking confirmation. Please review the terms and conditions of your booking for details on any applicable charges.
4. Payment Security and Privacy:
- Secure Transactions: EPIC HORIZON LTD is committed to protecting the security and privacy of your payment information. We utilize industry-standard encryption and security measures to safeguard your personal and financial data during transactions.
- Data Protection: Your payment information will be used solely for the purpose of processing your booking and will not be shared with third parties for marketing or other purposes, except as necessary to facilitate the booking process.
5. Changes and Cancellations:
- Refund Policy: Please refer to our Refund Policy for details on cancellations, refunds, and refund eligibility criteria. Changes to bookings may be subject to fees, penalties, or additional charges, depending on the terms and conditions of your reservation.
6. Contact Us:
For inquiries or assistance regarding payments, booking confirmations, or other payment-related matters, please contact SHTRV LLC customer service:
EPIC HORIZON LTD
+44 20 3900 1094
epichorizonlt@gmail.com
158 Brighton Road, Coulsdon, England, CR5 2NE
Thank you for choosing SHTRV LLC for your travel needs. We appreciate your cooperation in adhering to our payment policy.